The Project 2000 visioning document
is a convenient outline summary, and some graphics we refer to in
speaking to a customer about project / problem resolution services
which we offer. Most compelling is the availability of 'warm'
backup and development server replicants of remote customer *nix
application servers, through our VPN implementation.
We have been active in CTI
- Computer / Telephone Integration, since the early '70s, before the
genre formally existed. DOS, OS/2, Novell, Windows 9x, NT, XP, Unix
and *nix: We've probably done it, seen it, or 'passed' on doing it.
Our caller ID products set the standard for middleware. Our IP-driven
call center product runs 24 x 7. A particularly popular new product is a
Voice over IP ('VOIP') through our VPN implementation.
We anticipate continuing in this market and
increasing share on an ongoing basis. We also
support, through our VPN product, access to installation, support
to SLA required (including high
availability design, implementation and monitoring [over four 'nines']),
and updates on all Red Hat Linux and Enterprise Linux releases, and
on a non-'certified' basis installation, support and update of our
variant (based on most of the 'open' components) of the Red Hat
"Advanced Server" ('AS') and "Advanced Workstation" ('AW') releases. In March 2003,
Red Hat re-named "AW" into "Enterprise Workstation" ('EW'), and added
the "Enterprise Server" ('ES') line as an up-sized "AS".
The Red Hat End of
announcement page respecting their service "up2date", and
conversion of some free trial subscriptions to 'Demo' status,
have raised some consternation in the
'geek' community. But in the commercial world, the process has
been a 'non-issue, and 'transparent' to our clients for years;
In our commercial
Wings product line (also reflected in our commitment to the cAos,
Centos and Tao Linux projects), Owl River Company has continued to
backport some enhancements and all relevant security fixes
(and still has hosts behind firewalls in service dating
from) the Red Hat 4.x series, for our customers through our
private VPN-access commercial FTP updates tree.
We suggest that new installs use the
line for Enterprise level projects requiring a stable user interface and
foundation, or the
or the 'cAos'
line for a more 'leading-edge' appearance (at the expense of a
stiffer learning and maintenance
curve if one wants to track on the 'bleeding edge') for our clientele.
contains the ideal elements for large-scale X-workspace clients
and back-end servers.
Large parts of our 'add-ons' and some of that
update base appear in a GPL compliant fashion at our public FTP
are picked up others. We provision private mirrors, and express access
through our VPN product to autorpm- and
trusted update archives.
We have long been active in Open Source
community, again since before the genre existed. Some of our former
projects are in UNMAINTAINED status, absent a sponsor. If the
project found on our
FTP site has such a notation that a project is eligible for support,
or if you need skilled maintenance or a revived fork of an abandoned Open
Source, we are willing to re-undertake on a commercial support basis.
Contact us for a quote. 614 488 6954 [614 488-owl-4]